Terms of Use

1. What these terms cover

SetlistBuilder is a service for musicians to plan, rehearse and perform together, offered through setlistbuilder.nl and the SetlistBuilder apps for iOS and Android. By creating an account you agree to these terms and to our Privacy Policy. If you use the iOS app, Apple's standard Licensed Application End User License Agreement also applies to the app itself; where the two differ about the service, these terms apply.

SetlistBuilder is operated by Transport Beat B.V., Rotterdam, the Netherlands, registered with the Dutch Chamber of Commerce (KvK) under number 85389595, VAT id NL863607251B01. You can reach us at support@setlistbuilder.nl.

2. Your account

• You need to be at least 16 years old to create an account.
• Keep your password to yourself. What happens under your account is your responsibility until you tell us it was compromised.
• Give us a working email address; it is how we reach you about your account.
• You can delete your account at any time from the account settings on the web or in the app. Everything that only you own goes with it. Bands with other members stay with those members.

3. Free and paid plans

The core of SetlistBuilder is free: bands, songs, setlists, performance mode, printing and the page turner. Two paid plans, Plus and Pro, unlock extra features such as creating and editing stage plans and riders, sharing tech packs, MIDI patch changes and audio uploads. What each plan includes is listed on the pricing page and may change over time; a change never takes away something you have paid for during the period you paid for.

• Where you buy. Plans are bought inside the iOS or Android app as a subscription through Apple's App Store or Google Play. The store, not SetlistBuilder, takes the payment, issues the receipt and holds your payment details.
• Renewal. Subscriptions renew automatically at the end of each period (monthly or yearly) unless you cancel at least 24 hours before it ends. You cancel in your App Store or Google Play subscription settings; deleting the app does not cancel a subscription.
• Refunds. Refunds are handled by the store under its own rules. We cannot issue refunds for purchases made through a store.
• Prices. Prices are shown in the store in your local currency, including VAT where it applies. The store tells you in advance when a price changes.
• One plan per person. A plan belongs to your account and applies in every band you are a member of, on the web and in the app. Band members who have not bought a plan use everything that is free, including everything you create.
• When a plan ends. Nothing is deleted. Features of the plan become read-only: you can still open, print and export what you made, and pick up editing again when you subscribe again.

4. On stage: what SetlistBuilder is and is not

SetlistBuilder is an aid for rehearsing and performing. It is not designed for, and must not be relied on in, situations where a failure would cause injury, damage or loss.

• Phones freeze, Bluetooth pedals lose their connection, venues have no signal and servers go down, sometimes during a show. Act accordingly.
• Always keep an independent backup of what you need on stage: a printed setlist, a second device or a synced offline copy.
• The page turner, foot switch support and MIDI patch changes act on your own hardware. Test them in rehearsal; we are not responsible for what your gear does when it receives a command.

We accept no liability for the outcome of a performance, rehearsal or event, whatever the cause, beyond the cap in section 10.

5. Services from others

SetlistBuilder links to and looks things up in services we do not control: Apple and Google for the apps and subscriptions, RevenueCat for subscription status, GetSongBPM for tempo and key, LRCLIB for lyrics, and YouTube for links to recordings. Each has its own terms, which apply when you use it through SetlistBuilder.

These services can change, limit or stop what they offer without notice. When that happens a feature that depends on them may work differently or stop working, and that is not a defect in SetlistBuilder and not a reason for a refund.

6. Trademarks

Apple, iPhone, iPad and the App Store are trademarks of Apple Inc. Google, Android, Google Play and YouTube are trademarks of Google LLC. Bluetooth is a trademark of Bluetooth SIG, Inc. Spotify, RevenueCat, Line 6, Helix, WIDI, Thomann, GetSongBPM, LRCLIB and every other product or company name mentioned are trademarks of their respective owners. SetlistBuilder is not affiliated with, sponsored by or endorsed by any of them. Their names appear only to describe what SetlistBuilder works with.

7. Lyrics, songs and what you upload

• Your content stays yours. Songs, setlists, notes, stage plans and audio you add remain your property. You give us permission to store, show and process them only as needed to run the service for you and your band.
• You are responsible for the rights. Only upload and share material you are allowed to use. Lyrics, recordings and sheet music are usually protected by copyright; using them for your own rehearsal is generally fine, publishing them to the world may not be.
• Audio uploads are for your band's own rehearsal. Recordings and backing tracks you upload are only available to signed-in members of that band. They are meant for practising and preparing your shows, not for distributing, streaming or publishing music. You confirm that you own the recording or have permission to use it this way. Each band can store up to 2 GB of audio. We may remove a file when a rights holder reports it, or when it is used in breach of these terms.
• Looked-up data is for reference. Tempo, key, duration and lyrics fetched from third-party databases are provided as-is. They are crowd-sourced and can be wrong or incomplete. Check before you rely on them.
• Takedown. If you believe content on SetlistBuilder infringes your rights, email us with the link and a description and we will look into it promptly.
• Not allowed. Uploading malware, using the service to harass or spam, trying to break in, or reselling access.

8. Your data and backups

We store your data on servers in the European Union and take regular backups. Still, no system is perfect and data can be lost. Use the export function to keep your own copy of anything you cannot afford to lose, and keep the printed or offline setlist for a gig. How we handle personal data is described in the Privacy Policy.

9. Availability and changes

• We do our best to keep SetlistBuilder running, but we do not guarantee that it is available at any given moment or free of errors. Maintenance and outages happen.
• SetlistBuilder is built with AI-based software development: much of the code is written with AI tools and shipped quickly. That is how a very small team keeps up, and it also means a bug slips through now and then. Tell us what broke and we fix it fast; in the meantime the advice in section 4 stands, keep a paper setlist for the gig.
• We keep improving the service, which means features change, move or are retired. For a paid feature we give reasonable notice.
• SetlistBuilder is a small, independent service. Should we ever have to stop it, we will announce it at least three months in advance so you can export your data, and any prepaid period beyond that date is refunded through the store.

10. Liability

We are liable for damage caused by an attributable shortcoming on our part, but that liability is limited to the amount you paid us for the service in the twelve months before the event that caused the damage. For a free account that amount is zero, so we are not liable for indirect damage, lost income, lost data or a performance that did not go as planned. This limitation does not apply where the damage is the result of intent or conscious recklessness on our part, or where the law does not allow it to be limited. Your rights as a consumer under Dutch and European law remain as they are.

11. Ending things

You can stop at any time by deleting your account. We can suspend or close an account that breaks these terms, after a warning where that is reasonable. Closing an account does not cancel a store subscription; cancel that in the store as well.

12. Changes to these terms

We may update these terms. For changes that matter to you we send an email or show a notice in the app at least 30 days ahead. If you keep using SetlistBuilder after that, the new terms apply; if you do not agree you can delete your account before they take effect.

13. Which law applies

Dutch law applies to these terms. Disputes go to the competent court in the Netherlands, without limiting your right as a consumer to go to the court of your own place of residence. If a part of these terms turns out to be invalid, the rest stays in force.

Questions?

Email us at support@setlistbuilder.nl.